At Triple Key Assistants, we connect jewelry businesses with trained, reliable, and affordable virtual assistants who understand the unique needs of your industry. Our assistants specialize in the day-to-day tasks that often slow you down — so you can focus on your clients, your craft, and growing your business.
We can help you keep your online store up-to-date and running smoothly. We handle everything from uploading new products and writing or editing product descriptions to managing pricing, inventory, and collection categories. We also maintain image galleries to ensure a visually consistent and professional look across your site, working seamlessly within platforms like Shopify, Squarespace, Wix, and more.
We can keep your brand communication organized and consistent. We build monthly content calendars with captions, prepare social media content for your review, and schedule email campaigns using tools like Klaviyo or Mailchimp. Additionally, we format and upload customer email lists and assist with managing and responding to online reviews, while you maintain full control over posting.
Engagement & Administration
We can ensure smooth day-to-day operations by handling customer inquiries via email or website chat and tracking custom orders, repairs, and gold buying requests. We also help organize internal documents, spreadsheets, and folders, and create essential materials like invoices, job bags, and order confirmations.
Sales & Operations
We can help keep your business organized and running efficiently. We maintain promotional calendars, prepare for holidays and events, communicate with vendors, and track purchase orders. Additionally, we log repair intakes and service statuses, organize leads, and assist with appointment follow-ups to ensure nothing falls through the cracks.
Flexible Support
Every jewelry business runs differently. That’s why our virtual assistant services are customized to fit your needs. Whether you need just a few hours of help per week or a dedicated daily partner, we’ll match you with a trained assistant who understands your goals and your workflow.